Friday, June 1, 2012

Salesforce Adds Multilingual Features To Customer Support Service Desk.com

desk logoSalesforce.com is working to make Desk.com, the customer service platform for small and medium businesses that it launched in January, more useful for global companies by announcing support for multiple languages. To be clear, Desk.com isn't doing the translation for its customers. Instead, it's adding features that take some of the headache and confusion out of the process.

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